taya385 Privacy Policy

This Privacy Policy ("Policy") is issued by taya385 ("taya385," "we," "us," or "our") and applies to all personal data collected from individuals ("you," "your," or "Data Subject") who access or use the taya385 platform available at taya385.net, including all games, sports betting markets, promotions, and related services (the "Platform").

taya385 is committed to protecting your personal data in accordance with the Republic Act 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission. As a platform regulated by the Philippine Amusement and Gaming Corporation (PAGCOR), taya385 is also subject to PAGCOR's requirements relating to the collection and processing of player data, including obligations under the Anti-Money Laundering Act (AMLA) and its amendments.

This Policy explains what categories of personal data we collect, the purposes for which we process them, the legal bases on which processing is carried out, how long we retain your data, with whom we share it, and how you can exercise your rights as a data subject. Please read this Policy carefully alongside our Terms & Conditions before using the taya385 Platform.

taya385 collects personal data directly from you when you register an account, complete the KYC verification process, make deposits or withdrawals, use our support channels, or interact with the Platform in other ways. We also collect certain data automatically through your use of the Platform. The categories of personal data we collect are set out below.

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Email address and mobile number
• Username and encrypted password
• Residential address (province, city, barangay, ZIP code)
• Government-issued ID type and ID number (e.g., Philippine National ID, passport, SSS ID, PhilSys card, driver's licence)

• Scanned or photographed copies of government-issued photo ID
• Proof of address documents (e.g., utility bill, bank statement dated within three months)
• Selfie or video verification footage where required
• Payment method ownership verification (e.g., screenshot of GCash or Maya account in your name)

• Deposit and withdrawal amounts, dates, and transaction reference numbers
• Payment method identifiers (e.g., GCash number, bank account last four digits, Maya account reference)
• Cryptocurrency wallet addresses where applicable (e.g., USDT TRC20)
• Bonus and promotional transaction history

• Game session logs including games played, bet amounts, outcomes, and session duration
• Sports betting selections, stake amounts, and settlement outcomes
• Responsible gaming tool usage (deposit limits, cool-off periods, self-exclusion requests)
• Customer support interaction records including chat logs and email correspondence

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Session timestamps, login history, and access logs
• Cookie identifiers and similar tracking technology data (see Section 6)

taya385 processes your personal data for the following specific purposes. We do not use your data for any purpose incompatible with those listed below without first obtaining your consent or having a separate legal basis to do so.

Where taya385 intends to use your data for direct marketing — such as sending you promotional emails or SMS notifications about taya385 bonuses, tournaments, and new games — we will obtain your explicit consent at the time of registration or through a clear opt-in mechanism. You may withdraw your marketing consent at any time by updating your communication preferences in your account settings or by contacting our support team.

Under the Philippine Data Privacy Act, all processing of personal data must have a lawful basis. taya385 relies on the following legal bases to process your personal data:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you as a registered taya385 player — including account management, processing transactions, and delivering gaming services.
• Legal Obligation: Processing required to comply with our legal obligations under PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws — including KYC verification and regulatory reporting.
• Legitimate Interest: Processing necessary for taya385's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and non-essential cookies, where you have given freely, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

taya385 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only with carefully selected third parties who assist us in operating the Platform, and only to the extent strictly necessary for the purposes described in this Policy.

• Payment Processors: GCash, Maya, BPI, BDO, UnionBank, 7-Eleven payment networks, and cryptocurrency processing partners receive transaction and identity data necessary to process your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services assist taya385 in verifying player identities and screening against sanction lists as required by PAGCOR and AML regulations.
• Licensed Game Providers: Game providers such as Pragmatic Play, PG Soft, Evolution Gaming, and WM Casino may receive session and technical data necessary to deliver their games on the taya385 Platform. These providers are bound by data processing agreements.
• Cloud & Infrastructure Providers: taya385 uses reputable cloud hosting and infrastructure providers. All providers are contractually bound to process data only on taya385's instructions and to maintain appropriate security standards.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities may receive data where we are required by law to disclose it.
• Fraud Prevention & Security Services: Third-party fraud detection and cybersecurity services may process technical and behavioural data to help us identify and prevent fraudulent activity on the Platform.

taya385 uses cookies and similar tracking technologies on the taya385 Platform to ensure the site functions correctly, to remember your preferences, to keep your session secure, and to help us understand how players use our Platform so we can improve it.

• Strictly Necessary Cookies: These cookies are essential for the taya385 Platform to function. They enable core features such as session management, login authentication, and security controls. You cannot opt out of these cookies as the Platform cannot function without them.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, currency display, and notification settings — so you do not have to re-enter them each time you visit taya385.
• Analytics Cookies: These cookies collect anonymised information about how players interact with the taya385 Platform — which pages are visited most often, how long sessions last, and where users navigate from. This data helps us improve the Platform experience for Filipino players.
• Security Cookies: These cookies assist our fraud detection and platform security systems by helping taya385 identify unusual or suspicious patterns of behaviour and protect accounts from unauthorised access.

With the exception of strictly necessary cookies, you can manage and withdraw your consent to cookies at any time through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the taya385 Platform — for example, your session preferences may not be saved between visits.

taya385 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The retention periods set out below reflect our legal obligations and operational requirements.

When your personal data is no longer required and no legal retention obligation applies, taya385 will securely delete or anonymise it in a manner that prevents reconstruction. Anonymised and aggregated data — which cannot identify you — may be retained indefinitely for statistical and platform improvement purposes.

taya385 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures are reviewed and updated on a regular basis in line with industry standards and our obligations under the Data Privacy Act.

• TLS Encryption in Transit: All data transmitted between your browser or device and the taya385 Platform is encrypted using TLS 1.2 or higher, preventing interception during transmission.
• AES-256 Encryption at Rest: Sensitive data including passwords (which are hashed using bcrypt), KYC documents, and financial records are encrypted at rest using AES-256 encryption.
• Two-Factor Authentication (2FA): taya385 offers 2FA for all player accounts and requires it for sensitive account actions such as password changes, withdrawal requests, and account detail updates.
• Access Controls: Access to personal data within taya385's systems is restricted on a strict need-to-know basis. Internal staff access is logged, audited, and governed by role-based access controls.
• Regular Security Audits: taya385 conducts regular penetration testing and security audits by independent third-party specialists to identify and remediate vulnerabilities before they can be exploited.
• Incident Response Plan: taya385 maintains a documented data breach incident response plan. In the event of a personal data breach, we are committed to notifying the NPC and affected data subjects within the timeframes prescribed by the Data Privacy Act.

The taya385 Platform is strictly intended for adults who are 21 years of age or older, in accordance with Philippine gaming laws and PAGCOR regulations. taya385 does not knowingly collect, process, or store personal data from individuals under the age of 21.

As part of our registration process, all players are required to confirm that they are 21 years of age or older and to complete identity verification that includes date-of-birth confirmation. Where taya385 has reason to believe or discovers that a player is under 21, the account will be immediately suspended, all pending transactions will be cancelled, and any deposited funds will be returned to the verified payment method.

As a data subject under the Philippine Data Privacy Act, you have the rights described in this Policy (and outlined in the Your Rights section above). To exercise any of these rights in relation to your taya385 account data, please follow the process below.

• Contact the taya385 Data Protection Officer via the support team using Live Chat on the Platform, or by email at support@taya385.net with the subject line "Data Subject Rights Request."
• Clearly state the specific right you wish to exercise (e.g., right to access, right to erasure) and the specific data or processing activity your request concerns.
• Provide sufficient information to allow taya385 to verify your identity and locate your account. You may be asked to complete an identity verification step before we process your request.

taya385 will acknowledge receipt of your data subject rights request within five business days and will aim to resolve the request within thirty calendar days. Where a request is complex or you have submitted multiple requests, we may extend this period by a further thirty days, in which case we will notify you of the extension and the reason for it.

taya385 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable Philippine law or PAGCOR requirements, or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this page will be revised whenever material changes are made.

Where we make material changes to this Policy — changes that significantly affect how we collect or use your personal data or that alter your rights — we will notify you in advance via email to your registered address or through an in-platform notification. We encourage you to review this Policy periodically to stay informed about how taya385 protects your personal data.

Your continued use of the taya385 Platform following notification of any changes to this Policy constitutes your acknowledgement of those changes. If you do not agree with any changes to this Policy, you may exercise your right to close your account as described in our Terms & Conditions.

If you have any questions, concerns, or complaints about how taya385 processes your personal data, or if you wish to exercise your data subject rights, you may contact us through the following channels:

• Live Chat: Available 24/7 directly on the taya385 Platform. Our Filipino-speaking support agents can assist you with privacy inquiries at any time of day or night.
• Email (Data Privacy): support@taya385.net — please use the subject line "Privacy Inquiry" or "Data Subject Rights Request" for privacy-related matters.
• Messenger & Viber: Connect with our support team through our official Messenger and Viber channels for general privacy questions.

If you are not satisfied with taya385's response to your privacy inquiry or data subject rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Details of the NPC's complaint procedure are available through official Philippine government channels.